Terms of Service

1. Agreement to Terms

By accessing or using the website at https://oakwellofficial.com (the "Site"), operated by Obsidian Digital Holdings LLC DBA Oakwell ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site.

2. Products and Pricing

We make every effort to display our products and their prices accurately. However, we reserve the right to correct any errors in pricing or product descriptions. All prices are listed in US dollars. We reserve the right to modify prices at any time without prior notice.

3. Orders and Payment

By placing an order, you represent that the information you provide is accurate and that you are authorized to use the payment method. We reserve the right to refuse or cancel any order for any reason, including suspected fraud. Payment is processed securely through Shopify Payments.

4. Shipping and Delivery

Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier. For full details, see our Shipping Policy.

5. Returns and Refunds

Returns and refunds are subject to our Refund Policy and Returns Policy. Please review these policies before making a purchase.

6. Intellectual Property

All content on this Site, including text, images, logos, graphics, and software, is the property of Obsidian Digital Holdings LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

7. User Conduct

You agree not to:

• Use the Site for any unlawful purpose
• Attempt to interfere with the Site's functionality
• Impersonate any person or entity
• Submit false or misleading information
• Collect or harvest personal information from the Site

8. Disclaimer of Warranties

Our products are provided "as is" without warranties of any kind, either express or implied. While we believe in the quality of our products, we do not guarantee specific results. Individual experiences may vary. Our products are not intended to diagnose, treat, cure, or prevent any disease.

9. Limitation of Liability

To the fullest extent permitted by law, Obsidian Digital Holdings LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Bernalillo County, New Mexico.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us: